Orders are shipped from our warehouses within 24/48 business hours. Then, allow between 5 and 8 working days for delivery to your home.
We use expedited services to guarantee direct and reliable delivery to your address.
In the event of a problem or question during delivery, you can contact us at support@ullivia.com or directly via the chat assistant at the bottom right of your screen
Simply enter your email and postal code used when ordering on this link
You will then have precise monitoring of the status of your order.
If your order is not yet found by the system, this means that it has not yet been shipped. A little patience and it should appear shortly.
You have 30 days from the date of receipt to return an item to us.
You can contact us via our contact form on our website or by email at support@ullivia.com
Our customer service team will be happy to answer all your questions as soon as possible .
Have you just consulted the FAQ above and can't find an answer to your question? Simply contact us by email at the following address: support@ullivia.com or using the form below. A member of our team will respond to you within 24 to 48 hours.
